What Does it Mean?
The character traits and interpersonal skills that characterize a person's relationships with other people. In the workplace, soft skills are considered a complement to hard skills, which refer to a person's knowledge and occupational skills. Sociologists may use the term soft skills to describe a person's "EQ" or " Emotional Intelligence Quotient" (as opposed to "IQ").
개인과 다른 사람들과의 관계를 특징짓는 사교술이나 개성을 이르는 말. 직장에서 소프트 스킬은 사원의 지식과 직업과 과련된 기술을 지칭하는 하드 스킬(hard skill)을 보완하는 것으로 간주됨. 사회학자들은 소프트 스킬을 개인의 감성지수(EQ)를 설명하기 위해 활용하고 있음.
Soft skills have more to do with who we are than what we know. As such, soft skills encompass the character traits that decide how well one interacts with others, and are usually a definite part of one's personality. Whereas hard skills can be learned and perfected over time, soft skills are more difficult to acquire and change.
The soft skills required for a doctor, for example, would be empathy, understanding, active listening and a good bedside manner. Alternatively, the hard skills necessary for a doctor would include a vast comprehension of illnesses, the ability to interpret test results and symptoms, and a thorough understanding of anatomy and physiology.